TASKIT SERVICES
Incident Management and Continuous Improvement
To Solve Problems and Implement Improvements
GIMC: Specializing in Smartsheet
Our consultants are ready to guide you through everything from day-to-day challenges to the implementation of innovative solutions.
Whether you have questions, need solutions, or want to explore new features, count on us to help you get the most out of your tool.
GIMC is committed to continuous improvement!
At TaskIT, we don’t just provide support focused on troubleshooting; we’ve established our Incident Management and Continuous Improvement Center, where our focus isn’t merely on resolving issues, but on implementing new solutions and consistently suggesting improvements to the workflow and the system already in place.
With GIMC, your workflow doesn’t end and get left behind—quite the opposite. We closely monitor it and suggest solutions to further improve your processes, integrating cutting-edge technologies into your Smartsheet system.
Knowledge Base
Find answers, tips, and information in our knowledge center in Portuguese.
SLA Policies
Your calls are prioritized and resolved in an orderly manner
Customer service on our website
By phone, email, or through our website. We are available 5 days a week, 8 hours a day.
GIMC
Our consultants provide support and assist with the development of new features.
Are you interested in implementing this TaskIT solution?
Questions & Answers
Everything you need to know about TaskIT's GIMC
Do you have questions about how Smartsheet can transform your business? We’ve compiled the most common questions to help you understand how TaskIT works and how we can support your business in improving processes, boosting productivity, and gaining greater control over operations.
Sales Department
+55 11 93052-2008
Do you have any hours left in your GIMC package?
Don't worry, you can use them the following month.
You have the flexibility to schedule and use the additional hours in the next period, allowing you to receive the support you need exactly when you need it.
How can I use the remaining hours in my GIMC package?
You have the flexibility to make the most of your remaining support hours to ensure you get the maximum benefit.
If, for any reason, you haven’t used all the hours in your package during the current month, don’t worry. We’re here to make the process simple.
What is the scope of GIMC by phone?
We are ready to provide telephone assistance during our regular business hours.
Our dedicated team will be available to answer your calls, ensuring that you receive immediate and efficient support whenever you need it.
How can I schedule an informational meeting?
Scheduling an introductory meeting is easy and convenient. Simply visit our customer service portal and select the scheduling option.
Our team will be ready to discuss your needs, answer specific questions, and work with you to ensure you get the most out of our services.
Does TaskIT serve companies of all sizes?
Yes. TaskIT serves everyone from small teams to large organizations, tailoring its solutions to each client’s level of maturity and complexity.